It’s different than traditional enterprise software because it is designed for people first, not just processes.  It connects employees and helps people collaborate and communicate effectively rather than work in siloes.  It empowers employees to add their voice and their knowledge to the collective intelligence.  It helps people co-create intangible assets as knowledge workers.  The more people that participate, the more valuable it becomes.

Rather than solely automating work processes, it brings connections, communities, collaboration and communication to the forefront of work…as a new type of integrated work platform.  For example, many Enterprise 2.0 platforms integrate apps such as wikis, blogs, community groups, forums, social networking profiles, wikis, document collaboration, document repositories, social bookmarking, automatic mashups, integrated search, activity/RSS feeds, participation incentives, recommendation engines, an effective UI, and more.

Enterprise 2.0 technologies are important to innovation because widespread connection, collaboration, aggregation, and expression contribute to innovation.

Innovation is something new that creates value (whether incremental or breakthrough)–here’s how Enteprise 2.0 tech adds MORE value in a new way.

• More Collaboration and Communication
• More Connections and Relationships
• More Knowledge Assets
• More Efficient Workers
• More Coolness Factor
• More User Friendly
• More Culture
• More Speed
• More Features for Less
• More Creativity and Innovation

As each part of this 10 part series is published, each item above will become a hyperlink.